About the Company
Our talented design staff has been serving the Houston area for over 50 years with custom designs ranging from the simplest to highest styles.
We use the freshest products so our selections vary each day depending upon season and availablility.
Our website offers just a preview of what we can do, so please call us directly for custom designs and personalized service.
We specialize in the following:
- Fresh flowers
- Tropical flowers
- High style floral arrangements
- Silk arrangements
- Funeral designs
- Special events
- Decorative Vases
- Gift baskets including premium candles, wine, and baby products
The Empty Vase of Houston
4405-A Directors Row
Our shop is open:
8:00 am to 5:00 pm, Monday through Friday
9:00 am to 12:00 pm, Saturdays
We are closed on Sundays
To help assure on-time delivery during the busy holiday season, we encourage you to place your order at least 2 days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day.
Our shop closes for the following holidays: Thanksgiving Day, Christmas Day, New Year's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day, and Labor Day.
We accept the following payment methods:
- Discover Network
- American Express
Please contact us so we may serve you in making your floral experience a pleasure.
The Empty Vase of Houston
4405-A Directors Row
Houston TX 77092
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers on a given day, at various times of year or in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color. We regret that contacting you to discuss needed substitutions is not possible; please place your order directly by telephone if you feel it imperative to discuss this aspect of your order.
A local delivery fee will be added to each order and will vary according to zip code. (For deliveries outside of our local delivery area, this fee may vary.)
We do NOT deliver to the cities of Katy, Richmond, Magnolia, Spring, Conroe, Pearland, Alvin, Kingwood, or the Woodlands. Orders placed for these areas and other nonlocal deliveries will be sent by a member of our staff to a local florist that we speak to and trust to take care of your order.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
We are unable to make deliveries on Sundays. Deliveries requested on this day will be delivered the following business day.
Our shop serves the following areas: Houston, Houston Heights, Bellaire, the Medical Center and West University.
We also deliver to Cypress, Sugar Land, Missouri City, Stafford, and Pasadena; however, deliveries to these areas carry a higher delivery charge and orders need to be placed at least one day in advance of delivery date.
For a list of zip codes we deliver to, please see our Help page.
This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.
Information We Collect
If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.
When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.
Our Use and Disclosure of Your Information
When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.
We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.
We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.
We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.
All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.
If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.
Changes to Privacy Statement; Consent
We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.
Questions and Comments
We welcome your questions and comments about this Privacy Statement.